Franklin & Marshall eShop
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Shipping info about ITALIAN customers

Still4 s.a.s. uses the transport Company BARTOLINI Spa for shipments. To contact BARTOLINI turn to the closest Bartolini Operating Center http://www.bartolini.it/assi_cart.asp and specify the name, address and city where the delivery will be carried out.

An e-mail confirming shipment will be sent to the customer the moment the package is picked up from our warehouses by BARTOLINI.

To know more about shipping costs and delivery time click here. Calculation of delivery times excludes non-working days (Saturday, Sunday, holidays and pre-holidays).

If, at the time of delivery, the ordering party is not present at the specified address then the transport company will leave a notice and will contact the ordering party to arrange delivery. It is also possible to contact the carrier BARTOLINI by telephone to know the delivery time after the first delivery was unsuccessful. Call the corresponding office number: http://www.bartolini.it/assi_cart.asp and specify the name, address and city of delivery.

It is not possible to inspect inside the package at the time of delivery. But whenever the Customer discovers abnormalities (box open or visibly damaged) he can reject delivery and specify the reason. He must then contact Still4 at the e-mail address customercare@fmeshop.com to describe the reason for rejection.

Still4 shall not be held liable for damages subsequently claimed by the Customer whenever the package was damaged during shipment but was accepted in any case given that order collection was certified to be whole.

Shipping info about EUROPEAN customers (except ITALIAN)

Still4 s.a.s. uses business partner of the transport Company BARTOLINI Spa for shipments.

An e-mail confirming shipment will be sent to the customer the moment the package is picked up from our warehouses by BARTOLINI.

To know more about shipping costs and delivery time click here. Calculation of delivery times excludes non-working days (Saturday, Sunday, holidays and pre-holidays).

If, at the time of delivery, the ordering party is not present at the specified address then the transport company will leave a notice and will contact the ordering party to arrange delivery. It is also possible to contact the customercare@fmeshop.com to know more about your package.

It is not possible to inspect inside the package at the time of delivery. But whenever the Customer discovers abnormalities (box open or visibly damaged) he can reject delivery and specify the reason. He must then contact Still4 at the e-mail address customercare@fmeshop.com to describe the reason for rejection.

Still4 shall not be held liable for damages subsequently claimed by the Customer whenever the package was damaged during shipment but was accepted in any case given that order collection was certified to be whole.

FMeShop is available in these Countries:

Austria, Belgium, Czech republic, Denmark, England, England (Ulster and islands), Estonia, Finland, France, France (Corsica), Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Portugal (Azores/Madeira), Slovakia, Slovenia, Spain, Spain (Baleari), Spain (Canary Islands), Spain (Ceuta/Melilla), Sweden.